Hi ShoreTel, Thank you for your reply. I looked at the Navigation Summary, and I am observing a very high bounce rate for the homepage (meaning the visitors are bouncing out when logging in the application from the homepage), but the Avg. Time on the homepage stays very high, almost an half hour. This must mean that the time spent is still being calculated while the students do their training, as I can't figure out why anyone else would spend 30mins looking at our content. In other word, the bounce rate is calculated correctly, but not the Avg. Time. Any ideas? On Sep 23, 11:04 pm, ShoreTel wrote: If your visitors are viewing your homepage then leaving without viewing any other page(s) on your site then they will be considered a bounce (which is tracked as a 0 second visit). If you are seeing a high "Time on Page" then they must have viewed another page from your site. If you view the Navigation Summary report for your homepage, what does it show your visitors doing? On Sep 23, 10:16 am, crouching_david wrote: Hi all, Thanks for reading my question. I posted on this subject before, although I didnÂ't solve my issue, so here we go again, this time with more precise information. I am having an interesting problematic with the Avg. Time spent by my users on my site (), as users spent more than 9mins on the site, a bit quite higher than we expected. After digging with Google Analytics, we remarked only one page that had an abnormally high time spent , the homepage. This led us to the conclusion that the time spent is inflated by students logging on their e-learning application from the homepage, even if the application is hosted on an entirely different domain. Now here is my question: The student e-learning application is hosted on a different domain linked from our site. Is there any way (filters, codes etc) we can apply in order to stop the time spent clock as soon as the user leaves our site when he log in the application? Many thanks,
