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Our support staff has responded to your request, details of which are described below:
| Discussion Notes | | Support Staff Response | Thank you for the provided documentation. Upon further review, additional information will be necessary.
Please provide one or more of the below documents to complete this verification process:
- Statement from your financial institution showing the original purchase and subsequent refund. For your privacy, you may mark out all but the last four digits of your account number as well as any transactions with other companies.
- If a credit, debit, or gift card was used for payment, provide an image of the front and back of the card. To preserve the integrity of your payment information, please mark out the three/four digit security code and all but the last four digits of the card number. The name line must be visible.
Upon receipt of the requested documentation, we will re-evaluate the status of your account.
We apologize for any inconvenience caused by these actions and thank you in advance for your cooperation.
Sincerely,
Fraud Department
| | Customer Inquiry | | Uploaded Identification files to unlock account. |
If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 13171853].
To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.
Thanks,
GoDaddy.com, Inc.
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